Are the doctors real and licensed?

Yes. Every clinician fulfilling on Cira Health is a registered medical doctor within the VeryPatient private network, licensed and registered with their national medical council (e.g. the Ordre des Médecins in France, GMC in the UK).

Is the €10 prescription refill price final?

Yes. €10.00 fixed, all-inclusive. No subscription, no consultation surcharge, no pharmacy markup. You pay only if a clinician approves and signs your refill.

What happens if a doctor cannot approve my refill?

You are refunded 100% within minutes. We never charge for an unfulfilled clinical decision.

How fast is the 2-hour window enforced?

Internal SLA. 96.2% of refills are signed in under 90 minutes during European working hours, with overnight queue picked up at 06:30 CET.

Is my data sold or shared?

Never. Clinical records are encrypted at rest, stored within EU jurisdiction, and accessible only to the assigned VeryPatient clinician for the duration of your case.

Can I use this instead of my regular GP?

Cira Health is a complement, not a replacement, for ongoing primary care. It is built for acute, time-sensitive, transactional medical needs.

No. Cira is a digital health intake and triage assistant. It helps organize information and prepare a doctor-ready summary. Medical care is provided only by licensed doctors through the VeryPatient network.

Can Cira diagnose me?

No. Cira does not diagnose. It helps explain symptoms and organize information, but diagnosis and treatment decisions must be made by a licensed doctor.

Can Cira prescribe medication?

No. Cira does not prescribe, sell, dispense, or deliver medication. Any prescription can only be issued by a licensed doctor through VeryPatient when medically appropriate.

How does the €10 Prescription Refill work?

You submit your current medication details and health history. A licensed doctor in the VeryPatient network reviews your request within 15-30 minutes. If medically appropriate, an official electronic prescription is issued.

Can I upload blood tests or medical documents?

Yes. You can upload blood tests, medical reports, imaging summaries, previous prescriptions, or other health documents. Cira can help explain and organize them in clear language.

Can I send a photo of my skin or symptoms?

Yes. You can upload photos of visible health concerns. Cira can help organize the information and guide you on whether medical review may be appropriate.

What is the face scan vitals feature?

The face scan uses CE-marked Shen AI photoplethysmography (rPPG) technology to estimate selected wellness indicators (heart rate, HRV, breathing rate, blood pressure estimates) from a 30-second camera scan. It is for intake preparation and not a diagnosis.

Can I speak directly with a doctor?

Yes. You can book a same-day video consultation (€39) with a licensed physician through VeryPatient, who will have full access to your Cira intake summary before the call.

Is this service suitable for medical emergencies?

No. Cira is not for emergencies. If you have severe, life-threatening, or urgent symptoms (chest pain, severe shortness of breath, sudden numbness), call local emergency services immediately.

Cira Live Health Intake · Instant Assistant

Hi, I’m Cira.Tell me what’s happening.

Free first health intake. Private. Connected to real doctors through VeryPatient.

Describe your symptoms, upload a report or skin photo, check selected vitals, or request a rapid prescription refill (€10) before speaking with a clinician.

Cira · live health intake

What brings you in today?

Cira is ready · typically replies instantly

No signup required to start · Private health intake · Not for emergencies

FAST TRACK

Rapid Prescription Refill

Out of your medication? A VeryPatient GP reviews your case and dispatches a signed e-prescription to your pharmacy. Fixed price, no surprises.

€10.00 fixed

Refunded if not approved

Signed by MD

PDF + pharmacy

Request €10 Refill Now

Your vitals in 30 seconds

Just your face.

Heart rate, blood pressure, HRV and 30+ vitals — estimated from a 30-second face scan. Then chat with Cira about the results.

You

30s

30+ vitals

Cira Online

📸 Free Face Scan Or chat with Cira

Refills Today

1,284

Avg Fulfillment

47 mins

Approval Rate

96.2%

Network MDs

312

VeryPatient Network

Real licensed doctors when medical review is needed.

Cira prepares your health information. VeryPatient doctors provide medical care.

Doctor-ready summaryPreview

Main concern
Symptoms & timeline
Uploaded files & photos
Selected vitals
Questions for the doctor

Generate My Intake Report

Not a diagnosis, not for emergencies. Cira's AI provides guidance and triage only; it does not diagnose or treat. Every clinical document is reviewed by a licensed doctor before it's issued. If you're experiencing a medical emergency, call your local emergency number immediately.

Structured Digital Healthcare

Talk → Add → Scan → Summarize → Connect

Transparent Service Delivery

Clinical Services & Pricing Matrix

All clinical requests are fulfilled by verified doctors in the VeryPatient network.

Service	Fulfilled By	SLA	Deliverable	Fee
Prescription Refill	Licensed MD	15-30 min	E-Prescription PDF / QR	€10.00
	Licensed Specialist	Same Day Video	Video Call & Clinical Note	€39.00
Sick Leave Certificate	Licensed MD	Within 1 Hour	Signed Medical Note	€10.00
	Cira AI + MD Review	Instant Triage	Plain Language Report	€19.00
Specialist Referral Letter	Licensed MD	Within 2 Hours	Formal Referral Document	€15.00

What can you show Cira?

Comprehensive intake for photos, documents, vitals, and pediatric concerns.

Your health information, organized before the doctor.

Cira turns symptoms, documents, photos, and selected vitals into a clear summary a clinician can review faster.

Create my summary

Doctor-ready health summaryPreview

Main concern
Symptoms
Timeline
Relevant history
Uploaded files
Photos
Selected vitals
Possible red flags
Questions for the doctor
Suggested next step
AI-generated summary for preparation only. Not a diagnosis.

Real doctors behind the care.

Cira prepares your information. VeryPatient doctors provide medical care.

Dr. VeryPatient MD

General Practitioner

Licensed in Belgium / EU

Languages: English, French, Dutch

Dr. VeryPatient MD

Internal Medicine Specialist

Licensed in Belgium / EU

Languages: English, French, German

Dr. VeryPatient MD

Pediatrics & Family Care

Licensed in Belgium / EU

Languages: English, Dutch, Spanish

Belgium-based private online clinic

Licensed doctors in EU & UK

Multilingual telehealth support

Medical review before issuing notes

Cira · upload health information

blood-test-june.pdf

Analyzed · 12 markers explained

mri-report-summary.pdf

Analyzed · added to summary

skin-photo.jpg

Photo attached to main concern

Drop a report or photo into the conversation

Bring your health information into the chat.

Blood tests, medical reports, scan summaries, or photos of visible symptoms.

Person photographing a skin concern with a phone

Upload a report or photo

Shen AI Medical SDK · CE-marked under MDR

Face scan vitals powered by Shen AI technology.

Cira uses Shen AI camera-based photoplethysmography (rPPG) technology to estimate selected vitals in 30 seconds and add them to your doctor-ready summary.

Heart rate HRV Breathing rate Blood pressure

Cira does not diagnose or replace medical care.

Try free face scan

Cira · face scan (Shen AI)

Hold still · measuring

Heart rate

72 bpm

HRV

48 ms

Breathing rate

14 /min

Blood pressure

118 / 76

Illustrative interface. Results are estimates and not a diagnosis.

Verified Patient Feedback

Trusted by Thousands of Patients Across Europe

✓ Fast SLA turnaround•✓ Licensed MD review•✓ Private & secure

"Refilled my blood pressure medication in 20 minutes on a Sunday morning. Outstanding efficiency!"

Elena Rostova — Brussels

"The face scan vitals checked my heart rate before my telehealth call. My doctor had full context immediately."

Marc Dubois — Antwerp

"Uploaded my lab results and got a clear summary. The doctor consultation afterward was so reassuring."

Sarah Jenkins — Ghent

"As an expat, finding a doctor who speaks English quickly was hard. Cira connected me to a physician in under an hour."

David Miller — Leuven

"The 30-second camera scan and doctor-ready summary saved me hours in the waiting room."

Sophie Van Damme — Bruges

Clinical Science & Technology

Deep Clinical Intelligence Meets Photoplethysmography

Built on medical triage protocols and CE-marked computer vision technology to assist physicians with rapid, high-accuracy context.

Multi-Agent Clinical Triage Pipeline

Cira structures patient reporting using standardized medical taxonomies. Symptoms are parsed into structured chief complaints, duration timelines, and red-flag indicators before being submitted to a VeryPatient clinician.

Shen AI rPPG Vitals Estimation

Using remote photoplethysmography (rPPG), optical changes in microvascular tissue are captured via standard smartphone or web cameras to calculate heart rate, heart rate variability, and breathing frequency without contact.

CE-marked Medical SDK

HIPAA & GDPR Compliant Infrastructure

Doctor-Led Clinical Governance

Clear boundaries. Safer care.

Cira does not diagnose medical conditions

Cira does not prescribe medication without MD review

Cira does not replace a licensed doctor

Cira is not for emergency situations

What can I ask Cira?

AI symptom guidance before you see a doctor. Tap a question to start the conversation.

"Medicine requires empathy, accountability, and clinical rigor. Cira automates administrative intake so licensed physicians can focus entirely on patient care."

Frequently Asked Questions

Clear answers, no medical jargon.

Talk to Cira before your next medical step.

Explain symptoms, upload documents or photos, check selected vitals, or request a prescription refill.

No signup required to start · Private health intake · Not for emergencies

Talk to me

Doctor Video Call€39

Book a same-day video call with a licensed doctor. Get advice, care plans, and official medical notes.

Hi, I’m Cira.Tell me what’s happening.

Rapid Prescription Refill

Your vitals in 30 seconds

Talk → Add → Scan → Summarize → Connect

Talk

Add

Scan

Summarize

Connect

Clinical Services & Pricing Matrix

What can you show Cira?

Skin concern

Blood test

Child symptoms

Face scan vitals

Doctor-ready summary

Your health information, organized before the doctor.

Real doctors behind the care.

Bring your health information into the chat.

Face scan vitals powered by Shen AI technology.

Trusted by Thousands of Patients Across Europe

Deep Clinical Intelligence Meets Photoplethysmography

Multi-Agent Clinical Triage Pipeline

Shen AI rPPG Vitals Estimation

Clear boundaries. Safer care.

What can I ask Cira?

Clear answers, no medical jargon.

Talk to Cira before your next medical step.

Talk → Add → Scan → Summarize → Connect

Talk

Add

Scan

Summarize

Connect

Clinical Services & Pricing Matrix

What can you show Cira?

Skin concern

Blood test

Child symptoms

Face scan vitals

Doctor-ready summary

Your health information, organized before the doctor.

Real doctors behind the care.

Bring your health information into the chat.

Face scan vitals powered by Shen AI technology.

Trusted by Thousands of Patients Across Europe

Deep Clinical Intelligence Meets Photoplethysmography

Multi-Agent Clinical Triage Pipeline

Shen AI rPPG Vitals Estimation

Clear boundaries. Safer care.

What can I ask Cira?

Clear answers, no medical jargon.

Is Cira a doctor?

Can Cira diagnose me?

Can Cira prescribe medication?

How does the €10 Prescription Refill work?

Can I upload blood tests or medical documents?

Can I send a photo of my skin or symptoms?

What is the face scan vitals feature?

Can I speak directly with a doctor?

Is this service suitable for medical emergencies?

Talk to Cira before your next medical step.